Pre Requisites for All Therapists
1. You should only be offering therapies within the limits of your competence and that you have undergone training for.
2. All therapists must agree to abide by our code of ethics.
Our Mission: Our aim at IPHM is to provide membership for all qualified therapists to create an independent and unified standard of practice amongst all practitioners. Accredited therapists are more likely to obtain the confidence of the public when part of a larger umbrella of other professional practitioners. However, we do not make any guarantees of work in the industry and members should abide by their own countries' laws and licence agreements.
When you request membership with the IPHM you are stating that you hold the necessary skills and qualifications as stated on your application. IPHM looks at all applicants on an individual basis, if applicable you be asked for proof of any qualifications that you hold that are listed or stated on your application form at any time either on the application request or at some point during your membership term.
Should you not supply said information on request and your application has been processed then please note you will not be eligible for any refund and we hold the right to withdraw your membership.
Should your membership not be accepted for any other reason than above and you have made payment then this will be refunded to you in full, however please note that you may incur an admin fee which we are unable to reimburse.
What you are agreeing to:
As an accredited IPHM therapist you must under no circumstances mislead your clients by offering therapies or services you are not qualified to do. Failure to mislead the public or your clients may result in the immediate removal of your listing and no refund will be offered. IPHM hold no responsibility to anyone who has received treatments or consultation with an IPHM approved therapist. All therapists are agreeing that they have read and understood our T&Cs and agree to follow our code of ethics. Using the IPHM logo either by wearing your badge or showing your certificate without a valid membership may result in prosecution.
Payment Flow and Delivery Policy:
Once you have made payment and subscribed to IPHM your application will be processed within 14 working days once we have received all relevant documents. A signed copy of your certificate and ID badge (if applicable) will be sent to you as an attachment with your acceptance email ready for you to download. You may also request a posted hard copy to be sent out to you via the member's dashboard (postage charges will apply). Once your certificate has been issued you have now entered into a legal and binding contract with IPHM as set out below.
Complaint Procedures:
The IPHM will only mediate if the complaint is unresolved due to an inability to reach a mutually agreeable outcome or if the training provider/therapist has in any way refused to handle the complaint. If wishing to make a complaint regarding one of our members you must have contacted the member concerned first, only if this has not been resolved should you then request an IPHM complaints form.
The IPHM reserves the right to suspend or withdraw accreditation depending on the nature and severity of the complaint, as well as the number of repeated complaints lodged against a member. No refund will be issued if the complaint is upheld.
Installments, Subscriptions & Membership T&Cs:
Yearly Subscriptions: If making payment via yearly subscription then your payments are deducted automatically from Paypal or our Payment Provider each year on renewal. We do send reminders beforehand but do not guarantee that you will get a reminder. Please note that should you wish to cancel your subscription then you should do this at least 7 days before your renewal date or at the time you receive your reminder, this is usually 10 days before payment is taken. Membership fees will remain the same but only if renewals are made on or before the due date.
Please note the ownness is on the member to inform us of any necessary changes such as new email address or contact details, IPHM accepts no responsibility for emails not being received by the member but will send a copy of our IPHM reminder email sent to you on request. Once your subscription (in the case of PayPal this must be done directly by the member) is cancelled your details and listing will be removed from our website and you will no longer be entitled to use the letters IPHM after your name or use our logo and membership badge if applicable showing that you are an approved member of IPHM.
Monthly Instalments - Minimum Period Terms and ending your Agreement:
Important please read if you have chosen to pay for your subscription via our instalment plan as these are the terms you are agreeing to - Your payments will be due monthly on the same date as you signed up. All payments are inclusive of VAT.
Your Pay Monthly Membership Agreement has a minimum term called a Minimum Period, which could be as short as 30 days. After the Minimum Period, you can end the Agreement by giving us 30 days' Notice (unless any other statutory or regulatory rules apply).
If monthly payments are not made on time then IPHM has the right to request the full balance outstanding. It is important to make your payments on the date stated once agreed and if you have any difficulty then you should contact us immediately.
Unless specified otherwise, if you want to end the agreement during the Minimum Period or we end this agreement as a result of your material breach, then you will have to pay an Early Termination Charge which amounts to no more than your Monthly Subscription Charges multiplied by the number of months left in your Minimum Period.
Examples of Early Termination Charges:
Example: You have applied for a 12-month therapist membership via a monthly subscription costing £12 a month and decide to stop trading after six months. This means you’ll pay an Early Termination Charge for the last six months of your contract. which gives an Early Termination Charge of £72.00.
We may end the agreement without your consent if you have any outstanding payments due on your account. We can also end the agreement if we have reason to believe the service is being used fraudulently, illegally or in a way that can harm our reputation.
Cancellation mid way through renewal: This is a rolling contract and renewal will continue unless cancelled. Please note you will always be sent a reminder 10 days prior to automatic renewal so if wishing to cancel then please ensure we are notified before your renewal certificate has been issued. Once your certificate has been issued no refund will apply and if wishing to cancel mid way through your renewal then an early termination charge will apply.
Amendment of Listing Fees – Amendments to your listing can be requested via your personal member's dashboard, once we have received your request we are happy to amend any details free of charge and this will usually be done within 48 hours. If however, you require a change of trading name or certificate or a more in-depth listing/profile update then this may incur an admin fee.
HOW TO CANCEL YOUR MEMBERSHIP
Cancellation if Paying via Subscription - If you have set up a yearly PayPal subscription to pay for your membership you will need to cancel this directly through PayPal, if you request a cancellation you will be sent details of how to do this. If you wish to cancel before your application has been processed and you have simply changed your mind then this will incur an admin fee equivalent to the non-refundable deposit.
Important notice for PayPal Subscriptions - Please note it is the member's responsibility to cancel PayPal Subscriptions directly and IPHM will not be eligible to refund any payment if this has not been completed and your renewal certificate has already been emailed to you. If you require assistance to cancel your subscription directly then we will be happy to assist on request. Although you may receive a cancellation letter from IPHM, you will need to ensure your PayPal Subscription has been cancelled directly by you. Details of how to do this are on the cancellation letter so you should read this carefully.
Your responsibility on cancellation - This is a rolling contract and renewal will continue unless cancelled. Please note you will always be sent a reminder 10 days prior to automatic renewal so if wishing to cancel then please ensure we are notified before your renewal certificate has been issued. Once your certificate has been issued no refund will apply and if wishing to cancel mid way through your renewal then an early termination charge will apply.
Our logo must be removed from any website or paperwork showing you as an approved and accredited IPHM member once the cancellation has been made and accepted. You must not use your IPHM membership badge to mislead the public and failure to do so may result in membership fees being owed and made payable to IPHM.
REFUND POLICY T&C,s
Refunds Policy- No refund will be issued for documents that have already been sent to you via attachment. No refund or part refunds will be issued for any member who cancels their membership during the term of membership. Please note a refund will not be sent to anyone who has cancelled their membership during the term or simply changed their mind. Refunds will only be issued in the case that IPHM does not accept your request for membership.
Refunds will be offered if you have notified us that you have cancelled your subscription and followed the above instructions, but payment has still been deducted through no fault of your own. You may need to show us proof of your cancellation if disputing a refund.
Marketing Emails - You are agreeing to receive marketing communications from IPHM. This means that we may send you newsletters or information that we feel is relevant and important regarding your membership. We will not pass your details on to 3rd parties, or send spam emails. You may unsubscribe at any time.
You also agree that you have read, understood and agreed to abide by our Code of Ethics.
Arrears - Arrears payment is an important part of financial responsibilities. Any outstanding payments are requested in the form of an invoice. All customers must ensure that all payments are made in full and on time, so that their financial records remain up-to-date and accurate. Failure to do so could result in additional fees and charges, or even legal action. It is important to stay on top of any arrears that exist, and payment plans can be arranged if necessary.
PUBLIC IPHM DISCLAIMER NOTICE
Disclaimer: Our Holistic Therapists’ Directory is designed to provide an advertising space where holistic health professionals and healers can promote their work online. Whilst we try to maintain a good standard of listings on the site, the fact that a therapist or practitioner's details are on display does not imply any personal or professional recommendation by us. We accept the details offered to us by each practitioner in good faith - that includes their therapy qualifications, memberships/ registrations etc. Each of our listed practitioners should be happy to provide evidence of their advertised qualifications & professional memberships, plus proof of relevant insurance cover if asked for, which we suggest you may want to request before embarking on any treatment, for your own peace of mind. We are not responsible for any actions, behaviour or claims made by the therapists/ practitioners/Training providers listed on this site.
IPHM hold no responsibility to students who have received a certificate or training should the training provider in question not abide by our T&Cs and code of ethics or not renew their membership with us. All training providers are agreeing that they have read and understood our T&Cs and agree to follow our code of ethics. Only registered and approved members whose payments and membership are up to date may use our logo on their own website and paperwork. Misleading the public by using the IPHM Logo without a valid membership may result in legal proceedings.
Failure to adhere to these terms and conditions may result in the IPHM withdrawing accreditation without notice.
You must remove all reference to IPHM Accreditation from all documents and web pages, Accreditation Logos and destroy Accreditation Certificates and plaques if you withdraw from the Accreditation scheme or do not renew accreditation or if you are found to be in breach of our T&Cs.
Your responsibility - It is the responsibility of all members to check their own countries regulations and to abide by these.
All members of IPHM and any person obtaining the services from any IPHM members should be aware of the above T&C's and by joining and using the services of IPHM you are in agreement with all our T&C's, disclaimer notices & Code of Ethics as shown.
Helpful Links:
Resources: Downloads
Search: Directory
Misuse of IPHM logo: More Details
(Request) Complaints Form Email:
Our Company Details:
Registration Name: Holistic Therapy Services Ltd – Trading as IPHM
Office Address: Duke Street Business Centre - Littleborough - UK
Place of registration: Companies House – Cardiff
Registration Number: 11289698
Vat Number: 361613416
Tel: 44 01706 838332
Email: